Auto-Owners Insurance Selects Exterro Software to Increase Productivity and Efficiency Throughout Their E-Discovery Process

The Fortune 500 company is using Exterro Legal Hold, Employee Change Monitor, and Data Management solutions to streamline their Legal Operations

PORTLAND, Ore., December 8, 2016 – Exterro® Inc., the preferred provider of software specifically designed for in-house legal and IT teams at Global 2000 and AmLaw 200 organizations, today announced that Auto-Owners Insurance recently implemented Exterro’s e-discovery software solutions to support their Legal Department’s efforts to make their e-discovery processes more efficient.

“When dealing with matters previously, our e-discovery process was highly manual, which made it tedious, time consuming, labor intensive, and expensive,” said Kathleen Lopilato, Assistant Vice President, Legal Department with Auto-Owners Insurance. “With the addition of Exterro, we are able to streamline the process, from putting a custodian on legal hold through review and production.”

“The addition of Exterro Legal Hold will give us an automated, defensible, and repeatable process,” added Sloan Banfield, Senior Attorney with Auto-Owners Insurance. “Our previous e-discovery process at Auto-Owners Insurance was a largely manual process dependent on email. For the most part, it was a very good process, but as we know, there are limits in what can be done with a manual process that will be greatly improved with the addition of Exterro.”

In addition to Exterro Legal Hold, Auto-Owners Insurance is using Exterro Data Management and Exterro Employee Change Monitor to increase efficiencies of their Legal Operations team. “Over the past year, we have worked on numerous initiatives, including the addition of a Legal Operations team.  Our Legal and IT teams are working together on e-discovery and other legal projects.  The addition of Exterro solutions will help us to realize the efficiencies that can be gained with an automated e-discovery process,” said Lopilato.

“We are very pleased to be working with Auto-Owners Insurance as a new client. In their short time using Exterro, they have seen first-hand how optimizing and automating their e-discovery process reduces risk and cost, increases productivity, and adds value to their Legal Department across the organization,” said Bill Piwonka, Exterro CMO.

About Auto-Owners Insurance

Auto-Owners Insurance began in 1916 and provides auto, home, business and life insurance in 26 states through over 6,200 agency partners. They have been a Fortune 500 company for the past 13 years, and received the highest rating afforded insurance companies by A.M. Best for the past 44 years. Auto-Owners Insurance has been recognized numerous times for their high service standards and customer satisfaction by national organizations who rate companies based on customer surveys.