Data Subject Rights Automation

Who it’s for.

Chief Privacy Officer

Responsible for regulatory compliance and program outcomes

Privacy Program Manager

Tasked with day-to-day DSAR fulfillment and reporting

Data Protection Officer

Accountable for lawful processing and subject rights

Privacy Counsel

Ensuring responses meet legal standards and timelines

Privacy Operations Lead

Coordinating requests across business units and systems

Data Subject rights automation

Achieve smarter business outcomes with Exterro

Exterro Data Subject Rights Manager streamlines the entire data subject rights request process, including verifying identities, discovering data, redacting or deleting data, and generating defensible reports ready for external sharing.

Significantly faster, more consistent responses from intake to delivery.

Confident, audit-ready compliance across jurisdictions and request types.

Lower manual effort and costs through repeatable, automated workflows.

Better data subject experience with clear status, secure delivery, and predictable timelines.

Reduced risk through complete, policy-aligned discovery, redaction, minimization, and recordkeeping.

Capabilities powered by Data Subject Rights Manager

Request Management

The process begins with logging and categorizing incoming requests for proper assignment and routing.

Identity verification and consent

The system captures necessary consent and verifies the identity of the data subject.

Data Discovery

Relevant data is located by searching across all connected enterprise systems for the subject's personal data

Data consolidation

Found data is automatically gathered, organized, and prepared for the next step.

Review and redaction

Data is reviewed, redacted, and minimized to ensure the response is legally compliant and contains only required information

Secure delivery

The final response packet is generated and delivered securely to the data subject via a dedicated portal.

Audit and reporting

Workflows include tracking service level agreements (SLAs), multi-step approvals, and generating audit-ready compliance reports.

Requester Portal

A dedicated portal allows the requester to track their request status and communicate securely

How automated data subject request management works

Intake

Capture the request via branded web form or intake portal that supports email and mail.

Identity verification

Verify requester identity, classify the request, and route to the right owners.

Data collection

Connect to prioritized systems and locate the subject’s data.

Review and redaction

Review, redact, and minimize (exclude non-required data), then assemble a complete, compliant response packet.

Delivery

Deliver securely to the requester and log a full evidence trail.

Audit and analysis

Analyze outcomes and refine policies to improve speed and consistency over time.

Integrations & data sources

Connect to the systems that matter most: Microsoft 365, Google Workspace, Box, Salesforce, ServiceNow, Workday, Slack, Snowflake, Databricks, AWS, Azure, Oracle, SAP — and many more through Exterro’s connector library and open APIs.