Exterro streamlines every step of responding to FOIA and public records requests with automation, transparency, and defensible auditability. Unlike traditional eDiscovery platforms, Exterro delivers an integrated solution purpose-built for government and public agencies—connecting legal, records, and IT teams to fulfill requests faster, reduce backlogs, and ensure full compliance with statutory deadlines.
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Exterro makes Freedom of Information Act (FOIA) and public records requests a breeze with automated workflows that include searching, collecting, reviewing, and producing requested documents.
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Incoming requests are automatically logged and categorized by type, requester, and due date.
Legal Hold and Discovery tools identify relevant custodians, data sources, and content responsive to the request.
Data is preserved in place or collected for review using Exterro’s AI-powered tools to filter, classify, and redact content.
Configurable workflows guide legal and records teams through approval steps before release to the requester.
A complete audit trail ensures transparency and defensibility under FOIA and state disclosure laws.
Teams review key performance metrics to ensure compliance with required SLAs.
Connect to the systems that matter most: Microsoft 365, Google Workspace, Box, Salesforce, ServiceNow, Workday, Slack, Snowflake, Databricks, AWS, Azure, Oracle, SAP — and many more through Exterro’s connector library and open APIs.
Most agencies realize measurable efficiency gains within 30–60 days of deployment. All you need is an integration with existing records management systems (e.g., SharePoint, M365, Google Workspace) and defined request routing rules or FOIA team structure.
