Chasing public records across scattered inboxes and file shares turns statutory deadlines into a manual scramble. Exterro FOIA & Public Records Request Manager unifies intake, e-discovery collection, native redaction, and secure release into one defensible platform.



Exterro FOIA & Public Records Request Manager runs the complete request lifecycle in a single governed platform. By connecting a branded public portal directly to an e-discovery engine, agencies streamline fulfillment, ensure statutory compliance, and maintain auditability.

Exterro Intelligence is our foundational AI stack built to fulfill complex data request workflows without sacrificing auditability or defensibility. Powered by human-guided agentic AI, it automates request scoping, targeted data filtering, and rule-based redaction suggestions, accelerating public records fulfillment while delivering a consistent process your team can verify, explain, and defend with absolute confidence.

Intake every request type through a secure portal that verifies requesters per jurisdictional rules. Integrated search guides citizens to your public Reading Room first, deflecting duplicate submissions before they reach your queue. Requesters get real-time tracking numbers to monitor progress without emailing staff.

Scope data assets rapidly by custodian, keyword, and date range using certified enterprise connectors or direct file uploads. Our e-discovery engine executes targeted filtering, deduplication, and DeNISTing automatically, shrinking document review sets by up to 68% and replacing hours of manual collection setup.

Files open directly inside Exterro Vault for full-text review, rule-based automated redactions, and manual exemption tagging. Human reviewers maintain final authority over every disclosure decision, ensuring sensitive PII, HIPAA, or statutory exemptions remain fully protected without relying on unverified AI auto-releases.

Deliver approved records directly to requesters through secure, expiring download links in the portal. Automatically publish frequently requested documents to an indexed public Reading Room, fulfilling state and federal sunshine obligations while proactively deflecting future incoming requests.

With 190+ native connectors to enterprise data sources across email, cloud storage, and collaboration platforms, Exterro delivers secure, direct, and deeper access to more data sources used by today's public sector agencies than any other solution.
Exterro's ironclad commitment to securing data has earned us ISO 27001, SOC II, FedRAMP, TISAX, and HiTrust certifications.
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