Exterro Disrupts the Status Quo for Mobile Device Investigations

Exterro Unveils Remote Mobile Discovery: Agentless, Wireless Collection for Legal and Forensic Teams

Frisco, TX – February 18, 2025 – Exterro Inc., the leader in data risk management, today announced a patent-pending breakthrough: Exterro Remote Mobile Discovery. This innovation allows legal, e-discovery, and forensic teams to securely preview and collect data from mobile devices over Wi-Fi or network connections—without installing an agent on the device or requiring physical access.

Historically, remote mobile collection was a logistical nightmare involving shipping "collection kits," traveling to devices, or using intrusive software. Exterro’s new solution eliminates these barriers, making mobile data as accessible as cloud or computer data within the unified Exterro platform.

How It Works: Seamless & Non-Intrusive

Remote Mobile Discovery leverages existing enterprise infrastructure to perform wireless collections. Because it is agentless, there is no software for the custodian to install, and the process can be performed with minimal user disruption.

• Wireless Connectivity: Collect data over Wi-Fi, network, or wired connections.
• Targeted or Full Capture: Investigators can perform a full device backup or target specific high-risk applications.
• Broad App Support: Supports dozens of major chat and social apps, including WhatsApp, Discord, iMessage, TikTok, Instagram, and Reddit, with new apps added daily.

Top Benefits for the Enterprise

BenefitImpactNo Agent RequiredEliminates privacy concerns and technical hurdles of installing software on personal or corporate phones.Significant Cost SavingsRemoves the need for device shipping, travel expenses, and costly employee downtime.Unified ReviewReview mobile data alongside computer and cloud evidence in FTK Suite or Exterro Review without data transfers.Scalable TriagePreview data before collection to ensure only relevant information is gathered, reducing data volumes.IT CompatibilityAvailable as a cloud-based SaaS or on-premises solution to fit any enterprise architecture.

Executive & Analyst Perspectives

“Mobile data discovery has become one of the most important and challenging aspects of data collection. Exterro’s intuitive platform makes mobile data collection accessible to legal and compliance teams... for faster, more effective case resolution.”

— Ryan O’Leary, Research Director, Privacy and Legal Technology at IDC

“With the exponential growth of data residing on remote mobile devices, the ability to identify, collect, and analyze it efficiently has been a significant limitation. Exterro Remote Mobile Discovery solves this problem.”

— Bobby Balachandran, Founder and CEO of Exterro

Availability

Exterro Remote Mobile Discovery will be generally available at the end of March 2025. Exterro is currently demonstrating the solution at LegalWeek 2025 in New York (Booth 2100).

About Exterro

Exterro provides a complete AI-driven platform for e-discovery, data privacy, and digital forensics. By unifying these disciplines, Exterro helps organizations gain the clarity and confidence needed to address their most critical data challenges.

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