Press

Exterro Bolsters Industry-Leading Legal Hold Solution with New Features

Read this press release to learn about the latest new features and offerings in the Exterro Legal Hold solution, including Request Management, a purpose-built e-discovery project management solution.

Significant project management and user interface enhancements empower legal teams to manage e-discovery projects easily, efficiently, and defensibly.

PORTLAND, OR. – September 10, 2024 – Exterro Inc., the leading provider of data risk management software solutions, today introduced several key enhancements to its industry-leading legal hold solution. These updates are designed to empower legal and IT professionals to navigate the increasingly complex interconnections of e-discovery, privacy compliance, and digital investigations within a unified platform.

Introducing: The Request Management Module

Fully integrated into the Exterro platform, this new module transforms e-discovery from a manual task into a configurable, repeatable, and defensible project management workflow.

Standardized Workflows: Use configurable templates for matter intake, preservation requests, and data processing.

Automation Rules: Set custom rules to track collection status and legal hold acknowledgments automatically.
Executive Oversight: Real-time dashboards and advanced reporting allow managers to identify bottlenecks and monitor project health at a glance.

“Request Management gives legal teams a project management solution that was purpose-built for e-discovery... helping ensure that projects stay on track and that teams don’t make mistakes that run afoul of courts’ requirements.”

— Brad Harris, Vice President of E-Discovery Solutions at Exterro

A Modernized User Experience

Exterro has rolled out an enhanced, matter-centric user interface that provides a unified snapshot of all active legal matters. This "single pane of glass" view allows users to manage workflows—from initial preservation to final production—without switching between disparate tools.

The 2025 Roadmap: What’s Next

Exterro continues to push the boundaries of Agentic AI and modern data connectivity. Throughout 2025, users can expect:

Exterro Assist Expansion: Increased capabilities for the natural-language AI assistant to perform advanced reporting and simplify complex task execution.
Near-Native Slack Viewer: A specialized viewer that allows review teams to interact with Slack data in its original conversation context, including threaded replies and reactions.

Advanced Connectors: Enhanced support for Microsoft 365 Premium, Azure file storage, and Crashplan to ensure seamless data identification and collection.

About Exterro

Exterro offers the most comprehensive software platform for managing data risks. By unifying e-discovery, privacy, and forensics, Exterro helps busy legal and IT leaders drive successful outcomes and mitigate threats at a lower cost.

For more information, visit exterro.com.

Press Contact:

Hazel Ramirez | 570-975-9261 | hazel@plat4orm.com

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