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Tackling the Challenges of Off-Channel Communications

An Exterro + Smarsh Whitepaper

In a world dominated by technological collaboration, financial services professionals communicate and move from channel to channel all day long. With regulators hyperfixated on off-channel communications violations, managing the risks associated with “channel surfing” has become a modern regulatory challenge many firms are not equipped to handle.

Download this whitepaper to learn:

  • Why regulators are increasingly concerned about off-channel communications
  • How organizations should approach managing non-traditional and off-channel communications platforms
  • How to address the communications risks posed by off-channel communications

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