Product Briefs

Exterro US-Only Support Plan Solution Brief

Download this solution brief to learn about Exterro's US-based technical support offering, specially designed for government and regulated industries requiring US-based support staff.

For some organizations, data security requirements dictate that all technical support must be provided by engineers who reside in the United States. The Exterro US-Only Support Plan provides peace of mind and compliance assurance for customers facing these requirements. Designed for US federal, state, and local government agencies, as well as regulated private-sector organizations including financial institutions and government contractors, this support plan is compatible with both Exterro’s standard and premium support plans.

Download this solution brief to learn:

  • What product families are eligible for US-based support
  • What options customers have for US-based support teams
  • What SLAs Exterro US-based support offers customers