Exterro today announced the launch of its new Training Academy, a comprehensive educational hub designed to manage a combination of in-person, on-demand, and live virtual training courses for its entire suite of Legal GRC products.

The Academy is run by a dedicated team of experienced professionals whose mission is twofold: to onboard new customers on the setup and use of Exterro software, and to provide existing customers with ongoing education on the evolving features and functionality of their technology.

A Global, Multimodal Learning Experience

The primary goal of the Academy is to provide a complete customer journey, ensuring users can fully utilize the core functionality of their respective Exterro products.

• In-Person Training: Beginning April 1, 2022, Exterro’s offices in Frisco, Texas, and Covent Garden, London, will offer face-to-face instruction.
• Virtual & On-Demand: For flexibility, customers can opt for high-quality training in a live online environment or access on-demand recordings via the company’s website.
• Global Reach: Exterro utilizes approved training partners to deliver these programs across a variety of languages, ensuring global accessibility.

“One of the unique services we bring to the table is offering product-specific training programs led by an experienced team to help educate customers around the globe,” said Bobby Balachandran, CEO and co-founder of Exterro. “We remain a steadfast partner in our customers’ success by providing the latest Legal GRC software and the training necessary to ensure they’re maximizing the product’s capabilities.”

Beyond the Software: Immersive Learning

The Exterro Academy introduces breakthrough concepts in immersive, interactive, and personalized workshops. Recognizing that software is only one piece of the puzzle, the Academy works with partners to deliver knowledge in the underlying concepts of:

• E-Discovery
• Data Privacy
• Digital Forensics

The Academy is not just for direct users; it is also designed for stakeholders within customer organizations who need to understand the technology's role in achieving broader strategic goals.

2026 Perspective: The Academy in the AI Era

As we navigate April 2026, the Exterro Training Academy has expanded significantly to address the rapid integration of Agentic AI and Automated Risk Management.

• AI Certification Tracks: The Academy now offers specialized certifications for "AI Governance" and "Prompt Engineering for Legal Professionals," helping users master tools like Exterro Assist.
• Hybrid Forensics Training: With the evolution of the FTK® product family, training now includes advanced modules on cloud-native forensics and off-network collection, reflecting the complexities of today's decentralized data landscape.
• Predictive Learning: Modern Academy modules now use AI to suggest training paths based on a user’s specific software usage patterns, identifying feature gaps before they impact productivity.

For additional details about the Exterro Training Academy, including costs and the full list of courses, click here.

Does your team currently prioritize software-specific training, or are you looking for broader education on the underlying legal and forensic concepts?

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