Carasoft: Look for These FedRAMP E-Discovery Capabilities for Your State, Local & Federal Government Agency

Exterro and Carahsoft recently discussed the legal requests that federal agencies must automate to mitigate growing data risks—and how FedRAMP Authorized E-Discovery Software, like Exterro's, can save significant time and money.

Exterro Product Manager Dan Carroll highlighted several critical capabilities agencies need to successfully manage today's security and legal concerns:

Key Strategies for Federal Agency Success

• Tailor the Tool to the Use Case: Avoid a "one-size-fits-all" approach. Criminal investigations may require bit-by-bit disk imaging for encrypted or deleted data, while civil litigation might prioritize automating legal holds and reconstructing chat conversations.
• Prioritize Integration: Ensure the platform integrates with essential data sources like Office 365, Google Suite, Box, Druva, Oracle, and ServiceNow. Look for a platform that provides APIs to connect with custom internal applications.
• Adopt a Platform Approach: Maintaining all capabilities under one "umbrella" (e-discovery, digital forensics, and incident response) creates a comprehensive long-term strategy and simplifies communication and data retrieval.
• Demand Specific Security Features: The platform must support role-based access, customizable workflows, and a robust, chronological audit trail that tracks who accessed data and when collections occurred.
• Build Complex Queries: It is imperative to have the ability to search both content and metadata with high specificity—filtering by keywords, specific people, and date ranges across files, images, and videos.
• Focus on Usability: Look for an intuitive product that allows users to start working immediately without requiring hours of specialized training.

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