An Inside Look at Recruiting at Exterro

From the Pitch to the Office: Moi Diaz’s Winning Recruitment Strategy

For Moi Diaz, the transition from a professional soccer environment in Costa Rica to technical recruiting wasn't just a change in career—it was a translation of values. After an injury shifted his focus, Moi brought the discipline of a collegiate athlete to the world of HR, eventually finding his "home team" at Exterro.

The Move to In-House Recruiting

After learning the ropes at a staffing agency, the COVID-19 pandemic served as a catalyst for Moi to seek a more long-term, impactful role. He wanted to move beyond "filling gaps" and instead play a foundational role in building a company from the inside.

• The Transition: Moi joined Exterro in April 2021, drawn by the leadership's commitment to diversity and the fast-paced nature of the Legal GRC industry.
• The Athlete’s Edge: Moi applied the "hard work equals results" mentality to his HR processes, allowing him to hit the ground running immediately.

Impact and Growth at Exterro

In just over a year, Moi has moved from a standard recruiter role to a key contributor in Exterro’s operational growth. His achievements include:

• System Innovation: Successfully implemented a new Applicant Tracking System (ATS) to streamline the global hiring process.
• Mentorship: Supervising interns and hiring additional recruiters to support the St. Louis office.
• Professional Development: Currently pursuing a certification in Talent Management to evolve his skills from simple recruiting to long-term human capital strategy.

A Thoughtful Approach to the Candidate Journey

Moi views recruiting as a two-way street. He understands that while the company has a gap to fill, the candidate has their entire career at stake.

Moi’s "Candidate-First" Principles:

1. Speed to Market: Recognizing that top talent is often off the market within 4–6 weeks, Moi prioritizes prompt responses.
2. Thoughtful Communication: Ensuring candidates understand how a role at Exterro aligns with their specific long-term goals.
3. Holistic Matching: Focusing on the "human" element of the organizational chart rather than just technical checkboxes.

Balance On and Off the Field

Exterro’s commitment to work-life balance allows Moi to maintain his first passion. He continues to play soccer at a highly competitive level, where he now serves as a mentor to younger players—coaching them on the skills they need both on the pitch and in their professional lives.

"Exterro wants to make sure to find good candidates... and thankfully, Exterro offers the kind of work-life balance that lets me continue playing soccer at a highly competitive level." — Moi Diaz

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