Exterro Study Reveals Data Privacy Compliance Initiatives Mired in Ad Hoc, Manual Processes

New Privacy Compliance Readiness Survey Finds Critical Gaps Facing Legal and Privacy Teams Amidst Mounting Regulatory Pressures

PORTLAND, OR., Nov 2, 2022 -- Exterro Inc.—the preferred provider of Legal GRC software specifically designed for in-house legal, privacy, and IT teams at Global 2000 and Am Law 200 organizations—today announced key findings from a new Privacy Compliance Readiness Survey. The study polled privacy and compliance leaders at a cross-section of North American organizations to gauge their ability to meet evolving regulatory requirements.

The Compliance Gap

As data volumes grow at unprecedented rates, organizations are struggling to move away from unsustainable manual procedures. According to the Chief Legal Officers Survey, 60% of respondents expect an increase in privacy regulatory enforcement in 2022, yet the majority remain underprepared.

Key Survey Takeaways

CategoryKey FindingStatisticC-Suite InvolvementResponsibility lies with DPOs, General Counsel, and C-level roles.23% of CEOs, CIOs, and CPOs are directly involved.Process MaturityMost organizations rely on ad hoc or poorly defined processes.Only 16% have an "optimized" compliance process.Data InventoryReliance on manual surveys rather than automation.45% use manual surveys; only 17% use automated tools.DSAR ResponseFulfilling Digital Subject Access Requests is labor-intensive.51% report no ability to respond or require "considerable effort."Consent ManagementSystems for gathering informed consent remain manual.Only 8% have a fully automated system for consent.

“Data privacy leaders recognize the urgency of improving their compliance readiness yet still find themselves largely reliant on unsustainable manual and ad hoc procedures.”

— Ray Pathak, VP of Privacy at Exterro

About Exterro

Exterro empowers legal teams to proactively and defensibly manage their Legal Governance, Risk, and Compliance (Legal GRC) requirements. Their platform automates the interconnections of privacy, legal operations, digital investigations, and cybersecurity response.

To download the full benchmarking report, visit the Exterro website.

Press Contact:

David Splivalo, Platform PR

david@plat4orm.com | 559.579.0250

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