Chasing public records across scattered inboxes and file shares turns statutory deadlines into a manual scramble. Exterro FOIA & Public Records Request Manager unifies intake, e-discovery collection, native redaction, and secure release into one defensible platform.



Exterro FOIA & Public Records Request Manager runs the complete request lifecycle in a single governed platform. By connecting a branded public portal directly to an e-discovery engine, agencies streamline fulfillment, ensure statutory compliance, and maintain auditability.
See how public sector teams eliminated spreadsheet tracking, accelerated response times, and established examination-ready auditability by centralizing request operations inside Exterro FOIA & Public Records Request Manager.
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Exterro Intelligence is our foundational AI stack built to fulfill complex data request workflows without sacrificing auditability or defensibility. Powered by human-guided agentic AI, it automates request scoping, targeted data filtering, and rule-based redaction suggestions, accelerating public records fulfillment while delivering a consistent process your team can verify, explain, and defend with absolute confidence.

Intake every request type through a secure portal that verifies requesters per jurisdictional rules. Integrated search guides citizens to your public Reading Room first, deflecting duplicate submissions before they reach your queue. Requesters get real-time tracking numbers to monitor progress without emailing staff.

Scope data assets rapidly by custodian, keyword, and date range using certified enterprise connectors or direct file uploads. Our e-discovery engine executes targeted filtering, deduplication, and DeNISTing automatically, shrinking document review sets by up to 68% and replacing hours of manual collection setup.

Files open directly inside Exterro Vault for full-text review, rule-based automated redactions, and manual exemption tagging. Human reviewers maintain final authority over every disclosure decision, ensuring sensitive PII, HIPAA, or statutory exemptions remain fully protected without relying on unverified AI auto-releases.

Deliver approved records directly to requesters through secure, expiring download links in the portal. Automatically publish frequently requested documents to an indexed public Reading Room, fulfilling state and federal sunshine obligations while proactively deflecting future incoming requests.

With 190+ native connectors to enterprise data sources across email, cloud storage, and collaboration platforms, Exterro delivers secure, direct, and deeper access to more data sources used by today's public sector agencies than any other solution.

Exterro's ironclad commitment to securing data has earned us ISO 27001, SOC II, FedRAMP, TISAX, and HiTrust certifications.
Everything you need to know about our platform in one place. features, pricing, integrations, and more, all answered for you.
Exterro leverages its enterprise e-discovery engine to apply deduplication, DeNISTing, and targeted custodian, keyword, and date filters at the point of collection. This cuts non-responsive files before review begins, reducing total review volume by up to 68%.
No. Human review is built into the core architecture. Exterro provides rule-based automated redaction suggestions and exemption tagging inside Exterro Vault, but every disclosure decision requires explicitly logged human approval before release.
Every system activity, from intake and scoping to redaction and release, is logged automatically to an append-only, cryptographically chained audit log. This provides an immutable, examination-ready record proving exactly who handled what data and when.
Yes. The platform configures statutory response timelines according to specific federal FOIA or state sunshine laws, automatically triggering internal escalations before legal deadlines expire to prevent backlogs.
Schedule a personalized demo to see Exterro FOIA Manager in action.