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The Basics of E-Discovery Refresher: E-Discovery Software

Exterro Senior Solutions Consultant Jean Donaldson discusses trends in e-discovery technology.

Keep these things in mind.

What Is the Role of Software in the E-Discovery Process?

Technology assists in the e-discovery process in three key ways:

  • It helps manage the overall e-discovery process
  • It allows tasks to be performed faster and more effectively
  • It facilitates collaboration between the multiple parties involved

For example, during e-discovery, organizations must collect all electronically stored information (ESI) relevant to a case. Technology helps identify relevant documents more quickly, bring them into a system for analysis, and transfer them to other parties for review.

How Has E-Discovery Software Changed Over the Last 10 Years?

E-discovery technology has evolved from a collection of standalone point solutions—tools designed for specific tasks—into integrated, platform-based systems. These platforms are more collaborative and user-friendly, enabling attorneys, paralegals, and other non-technical professionals to perform much of the work that previously required IT specialists.

What Are the Current Big Trends in E-Discovery Software?

There are three major trends shaping e-discovery software today:

  • Artificial Intelligence (AI):
    AI enables faster, more accurate, and more defensible document identification, review, and analysis.
  • Platform-Based Solutions:
    A unified platform allows data to move seamlessly across different stages of the e-discovery process without needing multiple disconnected tools.
  • Collaboration Tools:
    These tools support workflows across teams, departments, and even organizations, providing visibility into project status, tasks, and timelines.

If you’re interested in learning more, explore resources on buying e-discovery software and foundational e-discovery concepts.