
Having a plan of action for the unexpected provides a sense of security. Just as we know the fire exits in an office or have a suitcase packed before a hospital trip, your organization needs a "fire drill" for litigation.
E-discovery is too complex, time-consuming, and costly to "wing it." An established action plan helps you avoid the high costs of inefficiency, prevents court sanctions, and gives your legal team a strategic edge.
Here is the cleaned and formatted version of Exterro’s E-Discovery Action Plan tips, ready for direct copy-paste:
Tip: Don’t Bite Off More Than You Can Chew
Think of information governance as a marathon, not a sprint. The temptation to overhaul everything at once can disrupt business processes and erode executive support. Prioritize key areas first and build your IG program incrementally over time.
Tip: Leverage Custodian Knowledge
In the early stages of a matter, it is rarely clear which employees hold the most relevant documents. Go straight to the source by interviewing key custodians. A successful process uses simple, consistent questionnaires and a clear method for aggregating those responses.
Tip: Come to Meet and Confers Prepared
Many litigants treat court-mandated "meet and confers" as a mere formality. A strong ECA process equips you with actionable, hard data. This allows you to counter disproportionate e-discovery requests from the opposing side with facts about your data volume and complexity.
Tip: Create Collection Tiers
Over-collection is a leading driver of exorbitant e-discovery spending. To avoid this, "tier" your collection: target the most relevant custodians and data sources first. Move to lower tiers only if the initial data proves insufficient.
Tip: Utilize Federal Rules to Protect Against Privilege Waiver
Reviewing for privilege can consume 80% or more of a review budget. Federal Rule of Evidence (FRE) 502(d) allows parties to enter into non-waiver agreements. This ensures privilege remains protected even if a privileged document is accidentally produced. While it doesn't eliminate the need for review, it provides a vital safety net that can streamline the process.
Tip: Create a Cross-functional E-Discovery Response Team
E-discovery spans multiple departments, each with its own culture. To ensure accountability, form a response team with representatives from Legal, IT, and Records Management. This ensures that e-discovery processes align with larger business goals without disrupting daily operations.
E-discovery is a continuum of processes that must work in concert. Implementing these steps now will pay dividends in recovered time and reduced overhead. Don’t wait for a legal hold notice to hit your inbox before strategizing.
Download the full E-Discovery Action Plan here