Enterprise eDiscovery Evaluation & Modernization

Comparing eDiscovery Platforms?

Download the Enterprise eDiscovery Evaluation Checklist and discover how leading legal teams evaluate collection, legal hold, review, analytics, AI, pricing models, and defensibility before selecting a platform.

✅ Reduce eDiscovery Costs
✅ Improve Defensibility & Reduce Risk
✅ Modernize eDiscovery Workflows
✅ Accelerate Investigations & Resolution
✅ Build a Smarter eDiscovery Strategy
Industry Challenge

Why Legal Teams Are Modernizing eDiscovery

Growing data volumes, expanding communication channels, rising review costs, and increasing pressure to respond quickly to investigations and litigation are making traditional eDiscovery processes harder to manage and defend. Organizations are looking for modern approaches that improve efficiency, reduce risk, and deliver better legal outcomes.

This aligns closely with the themes covered in A Guide to Creating a Smarter eDiscovery Playbook and The Modern eDiscovery Checklist.

Organizations are seeking ways to:

  • • Reduce manual effort and repetitive tasks
  • • Lower discovery and review costs
  • • Improve defensibility and auditability
  • • Accelerate investigations and legal matters
  • • Manage Microsoft 365, Teams, Slack, and other modern data sources
  • • Create repeatable, scalable eDiscovery processes
Curated Blueprint

What's Inside

Practical Guidance for Modern eDiscovery Teams across the matter lifecycle.

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Legal Hold & Preservation

Understand how to establish defensible preservation processes and maintain clear audit trails.

📁

Collection & Modern Sources

Learn how organizations address Microsoft 365, Teams, Slack, mobile, cloud, and emerging data sources.

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AI, Analytics & ECA

Discover how AI-powered workflows and early case assessment help reduce review volumes and find insights faster.

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Review & Investigation Efficiency

Explore strategies for reducing review effort, accelerating investigations, and boosting productivity.

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Defensibility & Governance

Learn best practices for maintaining chain of custody, audit readiness, and defensible workflows.

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Building an Operating Model

See how leading organizations create repeatable eDiscovery processes that reduce risk and improve outcomes.

Platform Value

Why Enterprise Legal Teams Choose Exterro

Reduce Costs Earlier

Identify, analyze, and reduce data volumes before costly downstream review activities.

Accelerate Resolution

Move from preservation and collection through review and production more efficiently.

Improve Defensibility

Maintain audit-ready workflows, chain of custody, and transparent processes throughout the lifecycle.

Automate Manual Processes

Reduce repetitive work through workflow automation and AI-powered capabilities.

Unify eDiscovery Workflows

Manage legal hold, collection, processing, review, and production within a single integrated platform ecosystem.

Knowledge Base

Frequently Asked Questions

Click any question below to expand or collapse answers.

What should I look for in an enterprise eDiscovery platform? ⌄

Look for a platform that supports the full EDRM lifecycle, reduces review costs, integrates smoothly with Microsoft 365 and Teams, provides defensible audit trails, and scales cleanly across complex investigations and litigation matters. Exterro helps legal teams manage legal hold, collection, review, and production from a single platform.

Exterro provides end-to-end EDRM coverage in a single platform, allowing legal teams to manage the full discovery lifecycle from legal hold through production. For a more detailed evaluation framework, download The Modern eDiscovery Checklist, which covers AI governance, collaboration platforms, defensibility, hyperlinked documents, and modern eDiscovery challenges legal teams should consider when evaluating providers.

Download The Modern eDiscovery Checklist →
How can legal teams reduce eDiscovery costs? ⌄

Reducing data volumes before review is one of the most effective ways to lower discovery expenses. Exterro enables teams to search, analyze, and cull data before collection, helping reduce downstream processing and review costs.

Exterro combines Early Case Assessment (ECA), AI-powered analytics, data culling, and Technology Assisted Review (TAR) workflows to help legal teams reduce the volume of data requiring review. According to Exterro, customers have achieved up to a 68% reduction in document volume prior to review, 97% fewer documents sent to outside counsel, 210 review hours saved per matter, and up to 75% lower review spend. One Exterro customer reported saving more than $2 million over 12 months by bringing eDiscovery operations in-house.

Read Case Study →
Why do eDiscovery hosting costs become expensive? ⌄

Many eDiscovery providers use data-volume pricing models, where costs increase as more data is collected, processed, and stored. As matters expand and data volumes grow, traditional hosting costs can become difficult to predict and control.

Exterro addresses this challenge with platform-based pricing and a single-instance storage architecture that allows organizations to ingest data once and use it across multiple matters, helping reduce duplicate data storage and unnecessary hosting expenses.

Book a Demo: Get Transparent eDiscovery Pricing →
Can AI actually reduce document review time? ⌄

Yes. AI can help legal teams identify relevant information faster, prioritize high-value documents, and reduce the number of documents requiring manual review. Exterro combines AI-assisted review, Early Case Assessment (ECA), and Technology Assisted Review (TAR) workflows to streamline document review and investigations.

According to Exterro, organizations can achieve up to a 68% reduction in document volume prior to review, 97% fewer documents sent to outside counsel, and an estimated 210 review hours saved per matter using Exterro Review.

Download: 5 Strategies for Document Review →
Should legal teams use separate tools or one unified platform? ⌄

Managing legal holds, collections, processing, review, and production across multiple systems can drastically increase complexity, cost, and defensibility risk. A unified platform helps legal teams streamline workflows, reduce data movement, maintain secure audit trails, and improve visibility across matters.

Exterro provides a single platform across the entire EDRM lifecycle, enabling legal teams to manage legal hold, collection, review, analytics, and production in one ecosystem. Exterro's single-instance storage architecture also helps reduce duplicate data storage and allows organizations to reuse data across multiple matters.

A Guide to Creating a Smarter eDiscovery Playbook →
How important are Microsoft 365, Teams, and Slack integrations? ⌄

Much of today's business evidence resides in Microsoft 365, Teams, and Slack. Exterro supports visibility and collection across 200+ enterprise data sources, helping legal teams capture and manage data from the cloud and collaboration systems employees use every day.

What is a defensible eDiscovery workflow? ⌄

A defensible eDiscovery workflow uses documented, repeatable processes supported by automated audit trails, preservation controls, and chain-of-custody records. These capabilities help legal teams demonstrate precisely how data was preserved, collected, reviewed, and produced throughout a matter.

Exterro provides legal hold management, comprehensive audit logs, workflow tracking, and source-linked AI capabilities designed to support defensible discovery operations from preservation through production.

A Guide to Creating a Smarter eDiscovery Playbook →
Why are legal teams replacing legacy eDiscovery platforms? ⌄

Organizations frequently re-evaluate legacy eDiscovery platforms due to spiraling costs, growing data volumes, fragmented multi-vendor workflows, and increasing demands for automation and AI. Legal teams are looking for modern solutions that reduce manual effort, improve cross-matter visibility, and simplify discovery workflows.

Exterro helps address these challenges head-on with a unified platform, single-instance storage, AI-powered workflows, and end-to-end EDRM coverage.

A Guide to Creating a Smarter eDiscovery Playbook →
Which security certifications should an eDiscovery platform support? ⌄

Enterprise legal teams should look for strong security controls, immutable audit capabilities, role-based access management, and rigorous independent certifications.

Exterro supports industry frameworks and certifications including ISO 27001, SOC 2 Type II, FedRAMP, HiTrust, and TISAX to help organizations meet strict corporate security and compliance requirements.

Download: The Modern eDiscovery Checklist →
How do I compare eDiscovery vendors? ⌄

When evaluating and comparing eDiscovery vendors, legal teams should thoroughly assess:

  • • Total cost of ownership & hosting pricing models
  • • Advanced AI and analytics capabilities
  • • Breadth of data collection source coverage
  • • Overall document review efficiency
  • • Enterprise security and compliance controls
  • • Defensibility, hashing, and auditability
  • • Enterprise scalability across matters
  • • Pricing model transparency
  • • Microsoft 365, Teams, and Slack support

Exterro differentiates itself with platform-based pricing, single-instance storage, AI-assisted workflows, and a single cohesive platform spanning the entire EDRM lifecycle.

Still comparing eDiscovery platforms? Download the Modern eDiscovery Checklist →