Exterro US-Only Support Plan Solution Brief

For some organizations, data security requirements dictate that all technical support must be 
provided by engineers who reside in the United States. The Exterro US-Only Support Plan provides 
peace of mind and compliance assurance for customers facing these requirements. Designed for US federal, state, and local government agencies, as well as regulated private-sector organizations including financial institutions and government contractors, this support plan is compatible with both Exterro’s standard and premium support plans.

Download this solution brief to learn:

• What product families are eligible for US-based support
• What options customers have for US-based support teams
• What SLAs Exterro US-based support offers customers