To download a PDF of the full inFusion '21 agenda, please click here

Timings shown in U.S. Eastern Time. You can select your local time zone when registering for the event.

 

Domestic Agenda

September 13-15

Domestic Agenda

Time Session

Day 1 - September 13th

Time Session
12:30 pm - 2:00 pm

Keynote Address

Speakers:
  • Bobby Balachandran, CEO , Exterro
  • AJ Samuel, Chief Product Officer, Exterro
2:00 pm - 2:15 pm

Break

2:15 pm - 3:15 pm

Come and Meet FTK Central!

Forensics

Meet the new kid on the forensics block—FTK Central! In this session we'll take you on a tour of our new, feature packed tool that delivers collection, processing and review with an intuitive new UI

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro

Getting the Most of Your Data Inventory

Privacy

In today’s data driven world, legal, privacy and compliance professionals must know their organization's data and should be equipped to establish synergies (relationships, applications, processes) around contextual data uses requested for litigation, audits and investigations forming the foundation for defensible legal and regulatory compliance decisions. In this session, gain insight into new regulatory mandates, best practices to ensure a consistent and defensible compliance process and how to leverage built-in robust processes to gain efficient and timely access to data, and accomplish easy ongoing inventory maintenance

Speakers:
  • Ray Pathak, Vice President - Data Privacy, Exterro

Exterro & Microsoft Office 365

E-Discovery

Gain best practices in this technical deep dive on how to optimize your use of Exterro IPP and Collections of data within O365. The class will cover best practices, limitations, technical analysis and troubleshooting/problem solving tips and tricks.

Speakers:
  • Brett Eckert, Senior Solutions Consultant, Exterro
  • Nishad Shevde, Managing Director of Client Operations, Exterro
3:15 pm - 4:15 pm

Using FTK as a Lab Management Tool

Whether its SLA, SOP's, Processes or Procedures, we discuss some of the ways that FTK can be used to support the process driven laboratory environment.

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro

Implementing a Data Retention Program

The California Privacy Rights Act (CPRA) comes into effect on January 1, 2023. Among its new requirements is a new data retention provision. Personal and sensitive information must be disposed of when its purpose has been fulfilled, and the organization must disclose the retention policy at the time of collection. And the data retention policies apply to data collected on or after January 1, 2022. Under CPRA, companies can no longer simply hold on to individuals’ personal data forever, they must have robust data retention and disposal practices. Every organization has data retention policies, but very few actually operationalize them. CPRA shines a light on these practices, and holds organizations accountable for them. The regulation also establishes a new enforcement agency, which indicates increasingly vigorous enforcement as CPRA goes into effect. Data breach risks are also heightened, as litigators can easily show negligence when data has been kept beyond its retention period.

Speakers:
  • Maggie Ledbetter, Director of Professional Services, Exterro

Exploring Tools Across the Exterro Legal GRC Software Platform

Get a look at new integration points, new applications and additional software functionality across the expanded Exterro Legal GRC software platform. Clearly understand how Exterro's Legal GRC software platform can help mitigate corporate legal risk within the e-discovery, compliance, forensic investigations and data privacy spaces.

Speakers:
  • Joe Mulenex, Director, Solutions Engineering, Exterro
  • Kris Klinkerman, Senior Solutions Consultant, Exterro
  • Justin Chowattukunnel, Solutions Consultant, Exterro

Day 2 - September 14th

Time Session
12:30 pm - 1:30 pm

Finding the Needle in the Haystack - Using Filters in FTK

FTK's powerful filtering capabilities give investigators the ability to find relevant data faster. This session includes information on creating, saving and sharing simple and complex filters. Also get some clever tips and tricks to make FTK into your very own filtering dashboard!

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro

International Data Retention

Consumers around the world are demanding more protection for their personal information. Data breaches are daily occurrences, and the scope of privacy has widened to include how your organization limits the risk of improper use or exposure of personal data. While the demand to remove data once its purpose is fulfilled has been part of GDPR from the beginning, pressure is mounting due to new retention period disclosure rules in the recently adopted CPRA. Understand how the data retention requirements in privacy regulations differ from past obligations, and knoq you what you need to do to modernize your data retention programs and technology to stay compliant.

Speakers:
  • Jake Hill, Senior Project Manager, Exterro

Mastering Exterro App Integrations: Connecting Exterro Apps Across Your Legal Workflow

What makes Exterro's Legal GRC software platform so unique is that Exterro connects/integrates a variety of processes within the legal department. In this session learn more about a variety of new application integrations including Exterro Data Source Discovery, AI based integrations, Exterro E-Discovery Data Management and Exterro In-Place Preservation connectors, along with a roadmap for Exterro's Service Now integration.

Speakers:
  • Joe Mulenex, Director, Solutions Engineering, Exterro
  • Casey Colett-Paule, Technical Implementation Specialist, Exterro
1:30 pm - 2:30 pm

Portable Case and FTK Plus

Forensics

Speed up analysis and reduce backlog using FTK's Portable Case and FTK Plus implementation. Portable

Case and FTK Plus offer reviewers a simplified but effective interface to review data quickly and
accurately.

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro

Enhancing your Public Records Request Process

Understand how government personnel can orchestrate the entire process from request receival, through search, review and delivery of requested documents.

Speakers:
  • Jean Donaldson, Senior Solutions Consultant, Exterro

How Exterro Simplifies the E-Discovery Collection, Search, Review and Production Porcess

E-Discovery

Once known only as the Gold Standard in Legal Hold software, Exterro is now a leader in all facets within the e-discovery workflow. In this session, explore the right side of the EDRM to see how your Exterro Legal GRC platform can provide greater insight, efficiency and key decision-making data points for your e-discovery operations.

Speakers:
  • Jean Donaldson, Senior Solutions Consultant, Exterro
  • Geoff Gaydos, Senior Project Manager, Exterro,
2:30 pm - 2:45 pm

Break

2:45 pm - 3:45 pm

System Summary Analysis - All the Intelligence in One Tab!

The new and updated System Summary Tab creates the perfect environment for Intelligence, Triage, Early Case Review and Insight. Lets take a deep dive into some of the artifacts and get to the evidence quickly

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro

CPRA- How Will the Changes in California Impact My Company?

While the CCPA doesn’t explicitly address data retention and data minimization practices, California voters chose to expand their rights by passing the California Privacy Rights Act (CPRA) in November of 2020, which fills in those data retention and minimization gaps. Starting in 2023, storing sensitive personal data that no longer serves a business purpose will be a penalty, and the California AG will be able to directly enforce the failure to minimize consumer data.In this session, we’ll take a look at key ways the CPRA creates a risk to organizations, and how altering and enforcing retention standards across the enterprise can help your organization maintain compliance and avoid regulatory fines.

Speakers:
  • Rebecca Perry,

Artificial Intelligence: How Exterro is Leveraging AI across E-Discovery and Legal GRC Activities

Exterro is excited to share a variety of new AI capabilities built into your Exterro Legal GRC platform, meant to make it easier to quickly take action on almost any legal matter. In this session explore new AI technology including Exterro Smart Early Case Assessment, Smart Labeling, Smart Breach Review and more

Speakers:
  • Nancy Patton, Esq., Senior Solutions Consultant, Exterro
  • Kate Nisbet, Associate Solutions ConsultantExterro
3:45 pm - 4:45 pm

Case Management and Processing - Deep Dive

There's so much to know about processing evidence effectively. Do we process now or later and to what extent? In this session we'll take a deeper look into case creation and processing to find the most relevant evidence.

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro

Responding to a Data Subject Access Request

Data Subject Access Requests (DSARs) have been a fact of life for international companies at least since the GDPR was implemented, and companies that do business in California need to comply with the CCPA and now the CPRA. More data privacy regulations are coming soon to additional jurisdictions near you. Responding to DSARs can be time-consuming and expensive, but best practices for data management and advanced technology can help to ease the pain. In this session, gain a better understanding as to how legal and privacy teams can achieve compliance with both current and upcoming privacy mandates.

Speakers:
  • Emily Mainer, Client Success Manager, Exterro

Exterro Legal Hold: 10 Best Practices

Review the top 10 best practices that can help you leverage Exterro Legal Hold to it's fullest capacity, empowering you to automate, control and ensure defensibility across your legal hold process. This session will explore features like Exterro Employee Change Monitor, Exterro In-Place Preservation, Exterro Comprehensive Inventory and more.

Speakers:
  • Donna Stubbs, Solutions Consultant, Exterro

Day 3 - September 15th

Time Session
12:30 pm - 1:30 pm

Searching in FTK Central - Why the 'Index Search' Might Become Your New Favorite

Let's explore the power of searching in FTK Central, by going beyond basic keyword searching, and digging deeper to connect the dots in your investigation. In this session we'll meet the Index Search, and learn to leverage its power to get more insightful search results!

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro

A New Preservation Must Have -- Exterro Employee Change Monitor

In these uncertain times, employee movement (e.g. departure, termination, changing roles) is more frequent than ever. While seemingly harmless on the surface, e-discovery professionals know that these employee changes can create new spoliation risks (i.e. inadvertent deletion of an employee's data who is on legal hold) if these changes aren't properly communicated. In this session learn how Exterro Employee Change Monitor (ECM) can create safeguards to ensure preservation defensibility. Attendees of the class will create and test Monitors in addition to discussing various use cases.

Speakers:
  • Nancy Patton, Esq., Senior Solutions Consultant, Exterro
  • Jennifer Amrein, PMP, Project Manager, Client Success, Exterro

Incident and Breach Management 101:What Your Organization Needs to Know Now

Incident and Breach Management 101:What Your Organization Needs to Know Now Today’s breach landscape is unprecedented and complex. Every organization is facing potential enforcement of many interconnected and overlapping laws in multiple jurisdictions, each with restrictive timelines. In this complex environment, it is not enough to have a response plan.

Your organization needs a response system. Some of the largest fines to date have been the result of late reporting of breaches. A poor response is a recipe for severe penalties, both in the market and by the regulator. A well designed and transparent response can protect your organization and minimize risks associated with data incidents.

This session will cover:

  • The challenges of incident response; the regulatory landscape, the execution environment, the threat profiles
  • How to transition from ad-hoc response to automated responses
  • How to craft a defensible response to reduce risks of subsequent action
Speakers:
  • Ray Pathak, Vice President - Data Privacy, Exterro
1:30 pm - 2:30 pm

Quickly Finding Relevant Data in Exterro's E-Discovery Data Management Solution

Speaker: Nishad ShevdeManaging Director - Client OperationsExterro and Jean Donaldson Senior Solutions ConsultantExterro

Quickly learning more about your case can save you thousands to millions of dollars. In this session, learn how Exterro E-Discovery Data Management empowers you to quickly search and find responsive data including both basic and advanced search options.

Speakers:
  • Jean Donaldson, Senior Solutions Consultant, Exterro
  • Nishad Shevde, Managing Director of Client Operations, Exterro

Automating Data Discovery

Exterro's gives you the tools to find all of your data, and identify your data risks. Learn how to find personal information, identify redundant, obsolete, and trivial data, and determine data aging. Using Exterro's data discovery capabilities enriches your data inventory and powers data retention with key analytics. Power up your data privacy and data protection initiatives with Exterro's data discovery.

Speakers:
  • Kris Klinkerman, Senior Solutions Consultant, Exterro

Validation - What's it all about?

We hear the word 'validation' time and time again. What does it really entail and why is it so important? This session introduces the concept of software validation in the forensic lab and includes discussion regarding building your own test environment.

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro
2:30 pm - 2:45 pm

Break

2:45 pm - 3:45 pm

Client Awards

Speakers:
  • Alice Lawrence, Chief Customer Office, Exterro
 

Rest of World Agenda

September 13-15

Rest of World Agenda

Time Session
5:00 am - 6:00 am

Keynote Address

Speakers:
  • Bobby Balachandran, CEO , Exterro
  • AJ Samuel, Chief Product Officer, Exterro
6:30 am - 7:30 am

Validation - What's it all about?

We hear the word 'validation' time and time again. What does it really entail and why is it so important? This session introduces the concept of software validation in the forensic lab and includes discussion regarding building your own test environment.

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro

Come and Meet FTK Central!

Meet the new kid on the forensics block—FTK Central! In this session we'll take you on a tour of our new, feature packed tool that delivers collection, processing and review with an intuitive new UI.

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro
7:30 am - 8:30 am

Break

8:00 am - 9:00 am

Responding to a Data Subject Access Request

Data Subject Access Requests (DSARs) have been a fact of life for international companies at least since the GDPR was implemented, and companies that do business in California need to comply with the CCPA and now the CPRA. More data privacy regulations are coming soon to additional jurisdictions near you. Responding to DSARs can be time-consuming and expensive, but best practices for data management and advanced technology can help to ease the pain. In this session, gain a better understanding as to how legal and privacy teams can achieve compliance with both current and upcoming privacy mandates.

Speakers:
  • Emily Mainer, Client Success Manager, Exterro

System Summary Analysis - All the Intelligencein One Tab!

The new and updated System Summary Tab creates the perfect environment for Intelligence, Triage, Early Case Review and Insight. Lets take a deep dive into some of the artifacts and get to the evidence quickly!

Speakers:
  • Justin Tolman, Director of Training, NAM, Exterro
9:00 am - 10:00 am

Using FTK as a Lab Management Tool

Forensics

Whether its SLA, SOP's, Processes or Procedures, we discuss some of the ways that FTK can be used to support the process driven laboratory environment.

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro

Exterro Legal Hold: 10 Best Practices

E-Discovery

Review the top 10 best practices that can help you leverage Extero Legal Hold to it's fullest capacity, empowering you to automate, control and ensure defensibility across your legal hold process. This session will explore features like Exterro Employee Change Monitor, Exterro In-Place Preservation, Exterro Comprehensive Inventory and more.

Speakers:
  • Donna Stubbs, Solutions Consultant, Exterro

Day 2 - September 14th

Time Session
5:00 am - 6:00 am

Quickly Finding Relevant Data in Exterro's E-Discovery Data Management Solution

Quickly learning more about your case can save you thousands to millions of dollars. In this session, learn how Exterro E-Discovery Data Management empowers you to quickly search and find responsive data including both basic and advanced search options.

Speakers:
  • Jean Donaldson, Senior Solutions Consultant, Exterro
  • Nishad Shevde, Managing Director of Client Operations, Exterro

Tax Investigation In the 21st Century

Speakers:
  • Sven Malchus, Senior International Technical Engineer, Exterro
6:00 am - 7:00 am

Captain's Log. Welcome Aboard the FTK Enterprise.

Learn what steps to take to perform incident response using volatile data, including a demonstration of FTK Enterprise in action and how it can help teams throughout the incident response lifecycle.

Speakers:
  • Paul VanRamesdonk, International Technical Engineer, Exterro

International Data Retention

Consumers around the world are demanding more protection for their personal information. Data breaches are daily occurrences, and the scope of privacy has widened to include how your organization limits the risk of improper use or exposure of personal data. While the demand to remove data once its purpose is fulfilled has been part of GDPR from the beginning, pressure is mounting due to new retention period disclosure rules in the recently adopted CPRA. Understand how the data retention requirements in privacy regulations differ from past obligations, and knoq you what you need to do to modernize your data retention programs and technology to stay compliant.


Speakers:
  • Jake Hill, Senior Project Manager, Exterro
7:00 am - 7:30 am

Break

7:30 am - 8:30 am

Finding the Needle in the Haystack - Using Filters in FTK

FTK's powerful filtering capabilities give investigators the ability to find relevant data faster. This session includes information on creating, saving and sharing simple and complex filters. Also get some clever tips and tricks to make FTK into your very own filtering dashboard!

Speakers:
  • Sarah Hargreaves, Director of Training, EMEA, Exterro

Artificial Intelligence: How Exterro is Leveraging AI across E-Discovery and Legal GRC Activities

Exterro is excited to share a variety of new AI capabilities built into your Exterro Legal GRC platform, meant to make it easier to quickly take action on almost any legal matter. In this session explore new AI technology including Exterro Smart Early Case Assessment, Smart Labeling, Smart Breach Review and more.

Speakers:
  • Nancy Patton, Esq., Senior Solutions Consultant, Exterro
  • Kate Nisbet, Associate Solutions ConsultantExterro
8:30 am - 9:30 am

What's Left To Come In 2021? - Exterro Product Roadmap

Session to deep dive into the product roadmap, what's coming up and exploring all the innovations that Exterro will be bringing to market in the near future.

Speakers:
  • Harsh Behl, Director of Product Development, Exterro
  • Ian Rainsborough, Director of International Channel & Partnerships, Exterro

Day 3 - September 15th

Time Session
3:00 am - 4:00 am

FTK Imager 100 Session #1

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
4:00 am - 5:00 am

FTK Imager 100 Session #2

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
5:00 am - 5:15 am

Break

5:15 am - 6:15 am

FTK Imager 100 Session #3

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
6:15 am - 7:15 am

FTK Imager 100 Session #4

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
7:15 am - 8:00 am

Break

8:00 am - 9:00 am

FTK Imager 100 Session #5

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
9:00 am - 10:00 am

FTK Imager 100 Session #6

FTK Imager 100 is a one-day hands-on course that will introduce the student to AccessData’s free powerful imaging solution, FTK Imager. In addition to receiving hands on training with the FTK Imager software, students will learn the technology and fundamental concepts of the imaging process.

FTK Imager 100 is paired with the AccessData Certified Technician (ACT). The exam is taken at the end of the course, and certifies that the holder has taken one day of training, and passed an exam covering the concepts of imaging, and the functions of FTK Imager. The certification is good for two years.

This full-day course covers the process of creating a forensic image using various image formats, viewing evidence from various sources, creating custom content images, and using various triage features found in FTK Imager.

Speakers:
  • Daren Menzies, International Trainer, Exterro     
10:00 am - 10:15 am

Break

10:15 am - 10:45 am

Partner Awards

Speakers:
  • Ian Rainsborough, Director of International Channel & Partnerships, Exterro
  • Lisa Anderberg, Field Marketing Manager, Exterro