Data Subject Access Request Software

Easily manage and orchestrate the entire subject access request process

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The industry’s ONLY complete solution for fulfilling Data Subject Access Requests (DSAR’s)

Effectively responding to Data Subject Access Requests (DSAR) as required by regulations such as GDPR or the CCPA requires a complete solution that covers the entire process:

  • Consumer/Requestor Portal – including ability to automatically verify identification of the requestor
  • Process Orchestration/Workflow
  • Ability to find, collect, review, redact and fulfill the request

Only Exterro offers all three critical components

Find Out How Exterro’s Data Subject Access Request Solution Can Help

Key Benefits

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Complete Solution

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Easily manage the entire process from request, validation, search, redaction delivery or other desired action.

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Defensible

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Exterro’s DSAR solution includes easily configurable workflows that automate all the tasks and activities associated with the entire DSAR process.

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Secure

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Exterro operations are SOC II and FedRAMP certified, meaning your data is safe and secure.

Features

Consumer/Requestor Portal for Submitting and Tracking Requests

Exterro’s DSAR Portal enables organizations to deploy a website on which requests can easily be submitted by consumers, employees, prospective employees or contractors. The portal ensures consistent information is gathered at time of request and also offers an efficient means for communicating with the data subject should additional information be required. The Portal offers the ability to ensure the request process cannot start without verification of the subject’s identity.

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Consumer/Requestor Portal for Submitting and Tracking Requests

Configurable, Automated Workflows

Exterro’s DSAR solution includes easily configurable workflows that automate all the tasks and activities associated with the entire DSAR process. Once a request is made via the Portal, appropriate personnel are notified of required actions, such as validating, searching and fulfilling requested information. Dashboards provide visibility into the status of every action, looming or missed deadlines, data collection progress and much more.

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Configurable, Automated Workflows

Comprehensive Information Search, Review and Redaction

Exterro provides authorized personnel the ability to quickly find information stored across your IT infrastructure and review information in place without having to collect it first. Once requested information is identified, one-click collection capability retrieves them for further review, redaction, delivery or other actions. The system also includes advanced analytics that help you determine data volume and estimate costs associated with each request.

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Comprehensive Information Search, Review and Redaction

Delivery of Requested Information

Once all the information has been reviewed, Exterro offers the ability to produce them in whatever form is appropriate (eg PDF, Native, TIFF, etc). Automated workflow facilitates communication back to the data subject once the document file is ready.

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Delivery of  Requested Information