FOIA & Public Records Response Software

Easily manage the entire FOIA/PRR process

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Reduce the time and money spent fulfilling FOIA/PRR Requests

Effectively responding to FOIA or Public Records Requests (PRR) is becoming increasingly difficult due to ever growing amounts and sources of data and the sheer volume of requests. Exterro’s solution enables government personnel to orchestrate the entire process from request receival, through search, review and delivery of requested documents

Find Out How Exterro’s FOIA and Public Records Requests Solutions Can Help

Exterro's Approach to FOIA / PRR

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Complete Solution

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Easily manage the entire process from request receival, through search, review and delivery of requested documents

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Robust Reporting

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Empower users to better manage, measure and optimize FOIA /PRR response and report on requests as required by the US Department of Justice

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Secure

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Hosted via GovCloud and in the process of FedRAMP certification, Exterro's FOIA Solution delivers easy access to all staff and regions while meeting IT security requirements.

Features

Constituent Portal for Submitting and Tracking Requests

Ensure consistent information is gathered at time of request and offer an efficient means for communicating with the requestor should additional information be required.  

Requestors can easily search and view an online library for documents already entered in the public domain prior to submitting a new request which reduces cost and time associated with common requests, while improving the experience for the public.

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Constituent Portal for Submitting and Tracking Requests

Automated Workflows

Easily tailored workflow templates orchestrate all the tasks and activities associated with the entire FOIA/PRR process. Once a request is made via the Portal, appropriate personnel are notified of required actions, such as searching, collecting or reviewing requested documents. Dashboards provide visibility into the status of every action, looming or missed deadlines, data collection progress and much more.

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Automated Workflows

Comprehensive Document Search

Quickly find information stored across your IT infrastructure and review documents in place without having to collect them first. Once responsive documents are identified, one-click collection capability retrieves them for further action. The system also includes advanced analytics that help you determine data volume and estimate costs associated with each request.

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Comprehensive Document Search

Document Production

Once the documents have been reviewed, Exterro offers the ability to produce them in whatever form is appropriate (eg PDF, Native, TIFF, etc). Automated workflow facilitates communication back to the requestor once the document file is ready.

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Document Production