Gartner Report: The State of Privacy and Personal Data Protection, 2020-2022

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According to Gartner, "As the world adjusts to a “new normal” brought on by COVID-19, security and risk management leaders must adapt their privacy programs for better scale and performance as well as tighter budgets."

According to Gartner, the key challenges are:

  • "The pace of proposal for and adoption of modern privacy regulations accelerated through 2020, surpassing the record-breaking cadence in 2019."

  • "Regulators have evolved to adapt with the notable increase in data subject complaints."

  • "Technology-driven capabilities supporting the facets of a progressive privacy program have developed substantially over the past 18 months."
  • "In the shadow of the global pandemic and the associated economic downturn, organizations are focused on cost optimization, this often leads to impulsive decisions to deprioritize compliance with nonrevenue programs."

*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

The State of Privacy and Personal Data Protection, 2020-2022; 26 August 2020, Nader Henein, Bart Willemsen, Bernard Woo