What is the EDRM? (Electronic Discovery Reference Model) Whether you’re just starting to learn about e-discovery or you’re an experienced professional reviewing the fundamentals, the Electronic Discovery Reference Model (EDRM) is a great place to start. Created in 2005 by attorney George Socha and technologist Tom Gelbmann, the EDRM is a framework that describes a process that most organizations go through around e-discovery. It explains what the steps are and how typical organizations go through those steps to fulfill their e-discovery obligations. Rather than a process itself, the EDRM describes a typical... Read More

Legal news aggregator and publisher KMWorld announced their "Top 100 Companies That Matter in Knowledge Management 2021" list this week, and your favorite legal software provider (Exterro!) was featured in the list.Here's what it takes to be a difference maker in the industry, according to KMWorld: "Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more so than now. Forward-thinking businesses don’t want to merely survive; they want to dominate their market sectors. But to thrive, all organizations must have the right tools and products so they... Read More

The California Privacy Rights Act (CPRA) put current California privacy laws closer to the GDPR with the added data retention requirements—but those employee DSARs are pretty scary too!  Visit our entire catalog of E-Discovery Memes and Cartoons or download Exterro's Legal Meme Anthology 2020 and share the fun with friends and colleagues! Remember, legal work is always better with a sense of humor! Read More

The following is the second post in a new blog series from Exterro CEO Bobby Balachandran, where he shares his thoughts on the issues legal leaders care about and his vision for addressing them. More than a decade ago, I (along with many others) noticed that most businesses and individual business units had an array of software options designed specifically to help them manage tasks and do their jobs more effectively and efficiently.But not the legal department. Providers like Peoplesoft offered HR departments the ability to manage employee information, benefits, and even... Read More

A few weeks ago, the Association of Corporate Counsel’s 2021 Chief Legal Officer Survey hit the digital presses, drawing on responses from participants in over 20 industries and more than 40 countries. The 62-page report was sponsored by Exterro, and is packed with valuable and insightful input from over 900 CLOs and GCs on topics ranging from reporting lines and staffing levels to the regulatory landscape and looming challenges.Broadly speaking, it is clear Legal’s influence throughout the business continues to increase. This is evidenced by 30% of responding Legal departments’ intent to... Read More

Don't forget the basic steps to a DSAR process or the necessary DSAR software! Step 1 – Identifying the data subject’s identityStep 2 – Confirm the type of request and route it to the relevant person(s)Step 3 – Gather the necessary informationStep 4 – Review and package the dataStep 5 – Add supplementary detail for defensibilityStep 6 – Send the package to the data subject Visit our entire catalog of E-Discovery Memes and Cartoons or download Exterro's Legal Meme Anthology 2020 and share the fun with friends and colleagues! Remember, legal work is always better with a sense of humor! Read More

Often, when you think of the role of a paralegal, things like drafting documents, scheduling meetings, and taking notes come to mind. But that's so 20th century. In reality, the role of paralegals is rapidly evolving, with traditional responsibilities being augmented or even replaced by new focus areas and opportunities for advancement. E-Discovery is playing a significant role in these changing responsibilities. More and more, in-house e-discovery teams require a dedicated project manager to coordinate operations between the team members with more specialized roles, namely attorneys and IT experts. Often this role is filled by... Read More