Exterro's Legal GRC Breakdown

Get your daily dose of news, best practices, and technology from Exterro's e-discovery, privacy, and digital forensics experts here.

Data Privacy Alert: FTC Proposes $100 Million Action Against Vonage

Created on December 9, 2022


Director of Marketing, Privacy

The FTC is taking a much more aggressive approach toward enforcing privacy regulations of all sorts, including obtaining and managing consumer consent. Its November proposed court order against Vonage, an internet phone service provider, takes aim at deceptive dark patterns, negative-option consent, and undisclosed fees. Overview On November 3, 2022, the Federal Trade Commission released its proposed court order against Vonage, a Voice-over-Internet-Protocol (VoIP) phone service, to stop the company from imposing junk fees and creating obstacles to consumers and businesses who wish to cancel their service. The order alleges that... Read More

Data Privacy Alert: FTC Proposes $100 Million Action Against Vonage

Created on December 9, 2022


Director of Marketing, Privacy

The FTC is taking a much more aggressive approach toward enforcing privacy regulations of all sorts, including obtaining and managing consumer consent. Its November proposed court order against Vonage, an internet phone service provider, takes aim at deceptive dark patterns, negative-option consent, and undisclosed fees. Overview On November 3, 2022, the Federal Trade Commission released its proposed court order against Vonage, a Voice-over-Internet-Protocol (VoIP) phone service, to stop the company from imposing junk fees and creating obstacles to consumers and businesses who wish to cancel their service. The order alleges that... Read More

Meeting Today's Challenges in Digital Forensics and Incident Response

Created on December 2, 2022


Legal GRC Market Analyst at Exterro

We have all heard, many times by now, that the rapid transition to remote workforces is here to stay. Another trend that has been in the news in the recent past has been a large uptick in the number and severity of cybersecurity incidents--ranging from data breaches and ransomware attacks to insider crimes, data exfiltration, and DDoS attacks. These incidents aren't mitigated by remote infrastructure; in fact, widespread adoption of remote work environments and technology is likely a direct contributor to their increasing numbers.  Organizations must adapt their policies and technologies to... Read More

There's Something for Everyone on E-Discovery Day

Created on December 2, 2022


Legal GRC Market Analyst at Exterro

Exterro and our E-Discovery Day partners at ACEDS, EDRM, and eDiscovery Today have been hard at work for several months pulling together the day's events... and we're almost there, with the big event happening Thursday, December 1st!  This year is the 8th annual celebration of E-Discovery Day, which celebrates the vital and growing role e-discovery professionals play in the legal process. For much of the time, it's the litigators and judges who get all the attention in civil litigation, while in the background, hard-working e-discovery professionals find the relevant information that ultimately determines the... Read More

How Law Firm Leaders Can Optimize Their Tech Investments

Created on December 2, 2022


Legal GRC Market Analyst at Exterro

This article originally appeared on Law360 under the title, How Law Firm Leaders can optimize their tech investments, authored by Simon Whitburn, GM and SVP of International Business at Exterro. Legal technology is helping expedite case processing by enabling processes to become more streamlined and efficient.  Among larger firms, there's been a rush to the top as firms seek to tool up in order to create a better client experience and increase client retention. They also stand to make significant cost savings by bringing the 50 to 60 functions they outsource on average... Read More

An E-Discovery Day Interview with Judge Andrew Peck (ret.)

Created on November 25, 2022


Legal GRC Market Analyst at Exterro

This blog originally appeared 11/14/22 on EDRM's blog here.Since its inception in 2015, E-Discovery Day has grown a lot over the years. Almost 20,000 people have participated in one way or another over the last seven celebrations of the growing and vital role of e-discovery in the legal process. Exterro and its partners—almost 40 different organizations over the years—have hosted 84 official webinars and over 50 official events. We can’t even count all the local gatherings and virtual events that have been hosted during the first week of December every year. A... Read More

Data Privacy Alert: FTC Acts Against Drizly

Created on November 25, 2022


Director of Marketing, Privacy

This proposed order against both Drizly and its CEO means that executives and the companies they lead must add the FTC to the alphabet soup of agencies regulating their privacy policies and cybersecurity posture. Overview On October 24, 2022, the Federal Trade Commission announced its proposed action against the online alcohol marketplace Drizly and its CEO, James Cory Rellas, over its failure to take measures to prevent a security breach that compromised the personal data of approximately 2.5 million consumers who used its marketplace to place retail orders for beer, wine... Read More