Exterro Website Privacy Policy

Exterro is committed to protecting the privacy of everyone who visits our Web sites, responds to our interactive advertisements, or sends us e-mail. This Privacy Policy Statement outlines how we collect and use information. It also tells you what to do if you do not want your personal information collected when visiting our Web site, responding to Web-based advertisements or sending us e-mail.

How We Collect Information

We do not collect any personal information (name, address, telephone number, or e-mail address) unless you provide it. We may request this information when a product or demo is downloaded, for newsletter subscriptions, or when additional information about our products or services is requested.

If you have submitted personal information and want it removed from our records, please contact us at the e-mail address listed at the bottom of this Privacy Statement.

How We Use Information

We store and use information provided by you to better understand customer needs, as well as determine how we can improve our products and services. With your permission, we may also use this information to contact you with announcements and promotions or if there is a question about your account. We will not share, rent or sell your information with third parties except to provide information on products or services you request or to limit communications to enforce this policy.

Protecting Personal Information

Personal information you provide to us resides on a secure server. We encrypt personal information and through appropriate physical, electronic, and managerial procedures we strive to prevent unauthorized parties from viewing that information. However, no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services. Please note that any information that you post to a public discussion group is available to all persons accessing that location. In addition, you should be aware that some discussion groups offer a service in which subscribers are e-mailed a copy of all messages posted to the group on a particular topic. Consequently, if you post a message to the group, your e-mail address may be sent to those subscribers that have indicated an interest in the topic of your message.

Children's Privacy

Protecting the privacy of persons under the age of 13 is especially important. For that reason, we never collect or maintain information from our site from persons we actually know are under 13, and no part of our site structured to attract anyone under 13. If a person under 13 has provided personal information to us, we ask that a parent or guardian of the person contact us at the email address below if they would like that information removed from our database and we will use all reasonable efforts to do so.

Non-Identifiable Information

In some instances we collect information that is not personally identifiable. Examples of this type of information include the type of computer operating system used, the type of Web browser used, or the domain name of the Web site which linked to our site This information helps us analyze trends, administer our site, and gather information for marketing and other use.

Web Cookies

When you view our Web site, we may store a small amount of data on your computer. This data is in the form of a “Cookie." It can only be read by the server that sent it. Cookies act as a way to record passwords, orders, and preferences for visiting our site. In addition, cookies allow us to remember you across pages of our Web site or multiple visits. This saves you time by eliminating the need for you to re-enter information each time you access a password-protected page.

Most Web browsers allow you to erase cookies, block cookies, or receive a warning before a cookie is stored. Refer to your Browser instructions or help screen to learn more about these functions. Cookies cannot be executed as code or deliver viruses.

Declining E-mail Offers

You may unsubscribe from a particular e-mail list at any time by selecting the unsubscribe option within the body of the e-mail. All e-mail offers that you receive from Exterro inform you of how to decline receiving further offers.

Privacy Warning

Remember, no data transmission over the Internet is 100% secure. Exterro makes no guarantee as to the security of the information that you transmit via our online services.

Please note that Exterro reserves the right to access and disclose the user information referenced in this Policy (including personal information) as required by courts and administrative agencies, and to the extent required to permit us to investigate suspected fraud, harassment, or other violations of our site terms of use or other policies.

Safe Harbor Policy

Exterro adheres both to the U.S. – Safe Harbor Framework, including the Safe Harbor Principles concerning the transfer of personal data from the European Union (“EU") to the United States of America, and to the U.S. – Swiss Safe Harbor Framework, including the Safe Harbor Principles concerning the transfer of personal data from Switzerland to the United States (collectively, the “Safe Harbor Principles.") Exterro has certified that it follows the Safe Harbor Principles of notice, choice, onward transfer, security, data integrity, access and enforcement published by the U.S. Department of Commerce with respect to all such data. Our Safe Harbor Policy may be accessed at www.exterro.com/safe-harbor/. If there is any conflict between the policies in this privacy policy and the Safe Harbor Principles, the Safe Harbor Principles shall govern.

If you have any questions regarding our policies, please contact us at legal@exterro.com.

To learn more about the Safe Harbor program and to view Exterro's certification, please visit: http://www.export.gov/safeharbor.

Consent

By using our sites, you consent to the collection, use, and storage of your personal and non-personal information as described in this policy. We may amend this policy from time to time, and if we do we will post those changes on this page so that you are always aware of what information we collect and how we intend to use it.

Contact Us

We take safeguarding your privacy very seriously. If you have any questions or concerns, or would like to be removed from a mailing list, please contact Subscription Services Manager at support@exterro.com
. Note: Exterro is not responsible for the content or privacy practices of non-Exterro Web sites to which this site may link. You should review the privacy policy of those sites before you use them.