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Administrative Assistant

Under general supervision, the selected candidate will perform responsible and specialized administrative and office support functions. the candidate needs to be able to transition with various roles. Candidate will routinely be involved in the day to day operations especially in the area of Travel Planning, Human Resources and/or Accounting.

• General Administrative Work
• Arrange travel through outside agents
• Prepare itinerary, trip file and supplies
• Prepare expense report tools
• Complete expense reports after trip
• Maintain calendar, ascertain which event require priority
• Handle all phone enquiries within the capacity and route calls accordingly
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Routinely re-order department supplies
• Update mail/phone directories
• Operates basic office equipments
• Sorts and distributes incoming and outgoing mail
• Performs basic clerical tasks. Operates basic office equipment. Sorts and routes incoming materials. May require computer and data entry skills.
• Required proficiency in basic word processing, spreadsheet and database programs
• Performs administrative and office support activities for multiple supervisors
• Strong communication skills
• Meet and greet clients and visitors
• Support staff in assigned project based work
• Set up accommodation and entertainment arrangements for office visitors
• Assists with special events planning
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
• Ability to handle multiple interruptions and adjustments to priorities throughout the day
• Excellent memory and organizational ability, in order to set priorities, organize workload, handle multiple responsibilities and meet deadlines.

This position is ideal for the Candidate that posses a high school diploma and has a natural desire to work in the Business Management field. The proficient use of Microsoft Office (Word & Excel) is required and will be tested. Candidate should be familiar in generating formal letters and have immaculate clerical skills, willingness to learn new things and eagerness to acquire new skills.

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Client Success Specialist

We are seeking a high-energy, team-oriented professional experienced in Client Services in a legal environment to join a rapidly-growing software development company in Portland, Oregon, as a Client Success Specialist. This position will assist the Client Success Manager in ensuring successful client interaction and top-notch customer service in the areas of:

• Implementing software for our clients
• Providing software training
• Demonstrating our software to potential clients via a web-based demo program or on-site; and
• Creating and updating training and implementation materials

• Work with customers and their resources to successfully implement end to end discovery workflow management solutions
• Provide customers with guidance and support in the areas of Retention and Preservation, and insight into the most effective utilization of Exterro Fusion Technology
• Provide updated and ongoing communication with customers and internally, through: updating and delivering implementation project plans, training and client resource materials, writing customer reports to communicate customer meeting goals and outcomes, and maintenance of data associated with customer status
• Assist sales and business development staff in pre-sales activities such as defining solutions, crafting proposals and presenting solutions to customers
• Providing web-based and on-site training for law firm and corporate customers

• Prior experience with litigation support groups at law firms or legal departments or electronic discovery firms is required.
• Bachelors degree preferred
• Excellent oral and written communication skills, responsiveness, and attention to detail
• Proven presentation skills and experience presenting remotely using WebEx or a similar delivery tool
• Familiarity with litigation software tools (for review and processing of data) is a plus
• Ability to work in a fast-paced, constantly changing environment
• Willingness to work on a flexible work schedule to support customers in different time zones in the US
• High level of professionalism
• Willingness and ability to travel (domestically) 40-60% of the time

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Marketing Manager

Exterro is a leader providing Legal Hold and Discovery workflow management solutions for leading corporate and law firm counsel. exterro's easy-to-use, quick-to-deploy, and simple-to-integrate workflow management platforms are built on a patent-pending, open architecture that fits neatly with existing technology and discovery response processes and systems.

We are currently seeking a Marketing Manager responsible to conceptualize, build and manage the marketing strategy for Exterro's product line.The Marketing Manager will create integrated demand-generation programs and work closely with subject matter experts within the company to translate business information into targeted communications materials to support the company's business.

The Marketing Manager will be involved through the whole product life-cycle, analyzing the competition, positioning the products, segmenting the market, deciding the marketing communication mix, analyzing the market and competitors, organizing campaigns and events, helping Exterro realize its overall marketing communications strategies.

• Developing and executing Marketing communications plan to support sales and marketing objectives.
• Developing formal Partnership Programs and successfully implementing them.
• Implementing and managing integrated marketing communications activities designed to generate awareness, build understanding, drive leads and stimulate sales.
• Producing informative and compelling materials, including collateral, case studies, newsletters, and direct marketing copy, etc.
• Ability to self manage, and work in highly matrixed environments.
• Talent to build alliances both inside and outside of the organization.
• Deep understanding of business development, software, competitive environments, and enterprise software sales processes.
• Work close with the sales and pre-sales teams to champion product positioning, sales trainings for the softwares.
• Managing the strategic and creative development/implementation of web-based projects to support marketing and communications objectives including ongoing content management and site maintenance leadership.
• Highly motivated energetic self starter, passionate about product marketing. Software marketing experience with applications like Content Management Solutions, ILM software, Back-Up and Recovery, e-Discovery softwares.
• Good understanding of Information Lifecycle Management, E-Discovery and Compliance, market trends are an added advantage.
• Maintain constant and cordial contact with the busy clientele.
• Co-ordinate and manage all of Exterro's PR activities.
• Plan and participate in trade shows and conferences.
• Specify market requirements for current and future products by conducting market research and studies.
• Articulate the product features of Exterro Fusionin a clear, concise and useful format for consumption by prospective customers, analysts and the media. Conduct competitive analysis and develop collateral and sales tools, such as data white papers, presentations, case studies.
• Become an expert on how customer segments use and can use our products and services
• Participate in customer meetings and other customer advocacy programs to gain this expertise.

• Strong verbal / written communication skills and being comfortable speaking in front of sophisticated attorneys, IT managers and Record Managers.
• Strong interpersonal skills with experience leading cross functional teams and interacting with technical, professional and executive levels.
• Undergraduate business or technical degree (MBA preferred).
• Strong business and technology background, with experience in marketing and/or sales.
• Minimum of 3 years of relevant experience in the enterprise software applications market.
• Extensive experience in all aspects of developing and maintaining marketing strategies to meet organizational objectives.
• Strong understanding of customer and market dynamics and requirements.
• Willingness to travel and work in a global team of professionals.
• Proven ability to oversee all marketing, advertising and promotional staff and activities.
• Proven marketing professional who is: ambitious, highly innovative, and analytical and can deal with a lot of ambiguity.

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Sales Executive

Like to work for a technologically innovative start-up company and change the landscape of the industry?

Exterro is currently looking for an upbeat and focused Sales Executive, responsible for Sales calls, persistent follow-up and eventual sales.

You must be comfortable selling the value of Exterro over the phone, making dozens of cold calls a day, committed to getting new clients, developing partnerships with Vendors/Law Firms/Legal Consultancy Firms and closing sales, consistently over a sustained period of time.

• Successfully network within legal community and build relationships with decision-makers
• Ability to influence and persuade decision-makers at all levels
• Proactively prospecting and qualifying potential new clients
• Handling incoming leads
• Meeting quarterly revenue targets
• Continually sell future Products to existing clients by maintaining successful business relationships and regular communications
• Pitching new business
• Constantly thinking of creative ways to find new clients
• Prepare appropriate market analysis for the Legal Industry to determine customer needs and the competitive ability to meet those needs
• Identify and establish key partnerships, create new sales channels for Exterro's On-demand platform

• 3 years of experience in selling IT Products/Services to Law Firms and Corporate Legal Departments
• Understanding of the role of technology as it applied to litigation life cycle
• Able to wear both strategic and tactical hats
• BA/BS Degree or equivalent

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Java Application Developer I

• Work in the latest cutting edge technologies.
• Open positions due to continuous expansion.
• Consistent growth provides plenty of opportunities for career advancement.
• Excellent pay and benefits package.

• Design, develop, support, maintain, and implement complex software applications.
• Work with team members from the beginning of product life-cycle through release.
• BA/BS in Computer Science or Engineering or equivalent combination of education.
• Strong Java/J2EE experience.
• At least 1+ years of experience in developing mid-tier JAVA applications in a J2EE based application server development environment using the following technologies: Java Servlets, Java Server Pages (JSP), and JDBC.
• Must have experience writing and deploying J2EE applications on one of the following J2EE Application Servers: JBOSS/Tomcat, BEA WebLogic, or IBM WebSphere Application Server.
• Must have good understanding of Relational Database concepts.
• Strong knowledge of Software Engineering (using Web-based and Object-oriented technologies).
• Hands-on experience using Eclipse or Eclipse-based development tools.
• Knowledge of Apache Web Server, Hibernate, JSF, or MySQL is a big plus.

• Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value.
• Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team.
• Ability to work creatively and analytically in a problem-solving environment.
• Excellent oral and written communication skills.
• Flexibility.
• Good time management skills.
• Should be a quick learner.
• Applicants must possess work authorization which does not require sponsorship by exterro, Inc. for a visa.

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Litigation Support Consultant

• Want to consider innovative approaches to solve Litigation Support industry issues?
• A technologically innovative start-up company is looking for a part-time Litigation Support
• Consultant, with varied experience across various business processes in Litigation Support industry.
• He/She must be able to conceptualize and articulate business processes within Litigation Support industry and act as a liaison to technology team.
• Must have strong industry knowledge and keeps current in relevant Litigation Practice Support areas.
• Must apply strong Litigation practice support knowledge to help develop technology solutions.
• Must be a team player and independently act as Litigation Support 'go-to' person;
• Adaptability and flexibility that deliver high standards of work in a highly energized environment is a must.
• Come work at a place where you can change the landscape of the industry !!
• Work Location : Chicago or Portland - Flexible work hours.

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Technical Architect

The person in this position will be directly responsible for the overall technical architecture and quality of assigned projects. This position will directly report to Director of Operations, exterro India, for administrative purposes and VP of Technology, exterro Inc., for individual project assignments.

• Manage a software development team in India and be responsible for project deliverables.
• Manage projects for on-time, on-scope and on-budget delivery.
• Implement and maintain a quality control process to be in compliance with enterprise's standard practices.
• Manage and communicate technical risks and issues. Recommend solutions.
• Act as primary contact point for technical issues within a cross functional team.
• Mentor junior developers.

• Must have at least 6+ years of Java programming experience and Object Oriented Development.
• Hands-on experience with application architecture.
• Solid understanding of Object Oriented programming theory and techniques.
• Strong written and verbal communication skills.
• Must have experience writing J2EE based applications using the following technologies: Enterprise Java Beans (EJBs), Java Servlets, Java Server Pages (JSP), JDBC, JNDI, Object Relational Persistence mechanisms JDO or Hibernate.
• Must have experience writing and deploying J2EE applications on one of the following J2EE Application Servers JBOSS/Tomcat, BEA web Logic Application Server, or IBM Web Sphere Application Server.
• Comprehensive understanding of application design and implementation from a practical perspective rather than theoretical.
• Working experience in onsite/offshore methodology.
• Ability to work in fast-paced, changing, and ambiguous environments.
• Demonstrated ability to negotiate complex and often contentious issues, reach consensus and work through people to achieve key goals.
• Work with development team to mentor design, development, and performance considerations. The ability of the candidate to debug and research the oddest of issues is critical. The ability to navigate the enterprise and facilitate the evolution of technology standards is critical. Lead in the development of principles, standards, guidelines, on the proper use and deployment of technology.
• Strong background in software architecture and functional analysis.
• Advanced Degree in Computer Science and/or Engineering.

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Senior Software Engineer

• Work in the latest cutting edge technologies.
• Open positions due to continuous expansion.
• Consistent growth provides plenty of opportunities for career advancement.
• Excellent pay and benefits package.

• Design, develop, support, maintain, and implement complex software applications.
• Work with team members from the beginning of product life-cycle through release.
• BA/BS in Computer Science or Engineering or equivalent combination of education.
• Strong Java/J2EE experience.
• At least 4+ years of experience in developing mid-tier JAVA applications in a J2EE based application server development environment using the following technologies: Java Servlets, Java Server Pages (JSP), and JDBC.
• Must have experience writing and deploying J2EE applications on one of the following J2EE Application Servers: JBOSS/Tomcat, BEA WebLogic, or IBM WebSphere Application Server.
• Must have good understanding of Relational Database concepts.
• Strong knowledge of Software Engineering (using Web-based and Object-oriented technologies).
• Hands-on experience using Eclipse or Eclipse-based development tools.
• Knowledge of Apache Web Server, Hibernate, JSF, or MySQL is a big plus.

• Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value.
• Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team.
• Ability to work creatively and analytically in a problem-solving environment.
• Excellent oral and written communication skills.
• Flexibility.
• Good time management skills.
• Should be a quick learner.

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Software Engineer

• Work in the latest cutting edge technologies.
• Open positions due to continuous expansion.
• Consistent growth provides plenty of opportunities for career advancement.
• Excellent pay and benefits package.

• Design, develop, support, maintain, and implement complex software applications.
• Work with team members from the beginning of product life-cycle through release.
• BA/BS in Computer Science or Engineering or equivalent combination of education.
• Strong Java/J2EE experience.
• At least 1+ years of experience in developing mid-tier JAVA applications in a J2EE based application server development environment using the following technologies: Java Servlets, Java Server Pages (JSP), and JDBC.
• Must have experience writing and deploying J2EE applications on one of the following J2EE Application Servers: JBOSS/Tomcat, BEA WebLogic, or IBM WebSphere Application Server.
• Must have good understanding of Relational Database concepts.
• Strong knowledge of Software Engineering (using Web-based and Object-oriented technologies).
• Hands-on experience using Eclipse or Eclipse-based development tools.
• Knowledge of Apache Web Server, Hibernate, JSF, or MySQL is a big plus.

• Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value.
• Ability to contribute to the creation of an environment that facilitates high performance and motivates individuals to work collaboratively as a team.
• Ability to work creatively and analytically in a problem-solving environment.
• Excellent oral and written communication skills.
• Flexibility.
• Good time management skills.
• Should be a quick learner.

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